Being Complained About

If you are complained about you should be willing to change your behaviour if you have been acting inappropriately (e.g. telling sexist jokes, teasing someone because of their religious beliefs, isolating someone because they are gay).

You should expect your club to follow your sports complaint procedures and:

• Take the complaint seriously and act promptly
• Listen to your side of the story
• Treat both parties to the complaint fairly (e.g. not take sides and make a decision based on facts)
• Keep everyone informed
• Maintain confidentiality
• Ensure any disciplinary action is appropriate to the breach of policy.

You should:

• Co-operate in any investigation
• Not gossip or seek to influence others not party to the compliant
• Not be victimised and not victimise the person complaining about you.

Depending on the complaint you may be asked to stand aside or be moved to another position while an investigation is underway.

To find out more about what to expect if you are involved in a complaint refer to your sports Member Protection policy or contact your Member Protection Information Officer. If the complaint is referred to an external agency (e.g. an anti-discrimination agency) contact them for information and advice about their complaints process.