The role of the Member Protection Information Officer (MPIO) is different to the complaint handler, however, there are some common skills shared between the roles.
Volunteers in community sport will need to deal with issues and complaints as they arise. The resources and training from Play by the Rules help you deal with issues informally and understand when you’re required to escalate to another organisation.
Mediation allows for the complainant (the person or people making the complaint) and the respondent (the person or people responding to the complaint) to communicate their position, point of view and experience to each other in a structured conversation
Children and young people should be able to participate in sport and recreational activities that are fun, safe, welcoming and inclusive.
This page explores what child abuse disclosures are, how and why children and young people may or may not disclose abuse, and provide some tips and strategies to respond to a disclosure of abuse by children.
On this page we provide an overview of grooming as it relates to child sexual abuse. We explore what grooming is and what actions a club or association can take to prevent grooming.
On this page, we outline what to consider if your club or association is involved in a police investigation of child sexual abuse involving current or past members.