Member Protection Information Officers play an important role in sport. They provide information and guidance on complaints procedures - they are the 'go to' person if you want to discuss problems at your club/association, particularly if you are considering making a formal complaint.

The Member Protection Information Officer course is aimed at people seeking to become recognised MPIO officers in their State. The course contains 7 core modules.

The modules are:

  • Introduction
  • The MPIO Role
  • Complaint resolution procedures
  • Member Protection and the Law
  • Child Protection
  • Harassment and Discrimination
  • Ethical and Practical Considerations
Certification

Successful completion of this online course DOES NOT give you recognition as an MPIO.

For those people who wish to become recognised as an MPIO you will be required to attend a face-to-face workshop run by your sport or State/Territory Department of Sport and Recreation in addition to completing this online course. To find out about upcoming workshops in your state or territory, click through to the contacts and calendar below.

MPIO Calendar

When you complete the online course you will receive a certificate of completion. When you complete the face-to-face training you will be given the link to register nationally. When you complete that you will receive a certification of recognition as an MPIO and get access to the support materials.

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