• Gambling on sport - is it a problem?

    Gambling on sport - is it a problem?

    It's happening more and more often - live betting odds being offered by online betting agencies in local sport leagues. It's happened in Canberra soccer football leagues and in Victorian gridiron competitions. Think it can’t happen to your sport or in your local area? Think again.

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  • Understanding complaint handling

    Understanding complaint handling

    In the perfect world there would never be any complaints and we wouldn't need to understand anything about complaint handling. Unfortunately we don't live in a perfect world. Things can go wrong and people have a right to complain and have their concerns listened to and dealt with.

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